Pensions: information and addresses

It seems that there is considerable controversy about British state pensions for expats. To ensure you get a fair deal, you can join a group to lobby for “parity, not charity”. You could start with the site, which is the home of the Canadian Alliance of British Pensioners. Alternatively, the British Australian Pensioner Association (BAPA) has an excellent website and offers an opportunity to sign up to the Yahoo egroup, British Expat Pensioners (BEP), where members discuss issues relating to pensions. Even if you’re not in Australia, this site is well worth a look as it contains useful links to related sites and other pensioner associations worldwide. Make your voice heard!

James Nelson F.F.A.
Vice President
British Australian Pensioner Association
55 Whittinghams Way
Leongatha South
3953 Victoria

Useful pension addresses:

Department for Work and Pensions

The Rt Hon. Iain Duncan Smith MP
Secretary of State for Work and Pensions
Department for Work and Pensions
Caxton House
Tothill Street

Steve Webb MP
Minister of State for Pensions
same address as above.
Email both via the DWP website:

DWP Overseas Branch:

Department for Work and Pensions
Pensions & Overseas Benefits Directorate
Tyneview Park
Whitley Road
NE98 1BA
(Quote your National Insurance number)

Important: Please note that you will need to contact the Department for Work and Pensions direct if you wish to cancel a deceased relative’s pension. We have no official standing whatsoever and can’t do it on your behalf.

Your Member of Parliament can be found by consulting the UK Parliament website:
List of MPs by constituency

Labour Party:

The Labour Party
Eldon House
Regent Centre


Conservative Party:

Conservative Campaign Headquarters
30 Millbank

Liberal Democrats:

Liberal Democrats
4 Cowley Street

National Pensioners Convention:

Dot Gibson
General Secretary
National Pensioners Convention
19-23 Ironmonger Row

Web-based information regarding social security rights within the European Union:

European Commission: Co-ordination of EU Member States’ social security schemes

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2 thoughts on “Pensions: information and addresses

  1. My wife, Carol Gordon, did not get her usual mid-month Tyneview Park pension deposit. She is troubled with dementia & is of little help trying to find a file (if one exists).

    The deposit amount varies between $155 and $170 CND per month and goes directly to her Bank of Nova Scotia account [edit: info removed]

    I am hoping this message gets to the right people in order to correct this.

    Thank you

  2. Sorry to hear about your wife’s missing pension payment, Mr Gordon. Unfortunately there’s nothing we can do on your wife’s behalf, and it’s unlikely that the DWP will be monitoring this page for comments. You’ll need to contact the Department for Work & Pensions yourself at their International Pensions Centre:
    Department for Work & Pensions: State Pension if you retire abroad

    You might also be able to get some help from the Canadian Alliance of British Pensioners – contact details are available from their website at the link given in the article above.

    We’ve removed your wife’s bank account number as it’s risky to publish personal financial details on the Web.

    I hope this helps. Good luck!

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